Privacy policy

Who we are

This website, https://nooko.co.uk, is run by NooKo, 182-184 Fore St, Exeter, EX4 3AX. If you have any questions about this policy or your personal information, email info@nooko.co.uk.

What we collect and why

Enquiries. When you use a contact form we collect the details you enter: your name, email address, phone number, message, the development and type of enquiry you select, and whether you would like our newsletter. We use them to respond to your enquiry and, where relevant, to keep you informed about the development you asked about.

Newsletter. If you subscribe, we use your name and email address to send NooKo News. Our mailing list is managed by Mailchimp. You can unsubscribe at any time using the link in every email.

Website use. With your consent, we use Google Analytics to understand how visitors use the site, and the Meta pixel to measure our advertising. See the cookies section below.

Who we share your data with

We may share your details with our third party property estate agents. We also use trusted service providers to host this website, deliver email and run our mailing list. They process data on our behalf and only as we instruct.

How long we keep your data

We keep enquiry details only for as long as we need them to deal with your enquiry and any resulting relationship.

Your rights

You can ask for a copy of the personal data we hold about you, ask us to correct or erase it, or object to how we use it. Email info@nooko.co.uk. If you are unhappy with how we have handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk.

Embedded content from other websites

Some pages link to or embed content from other websites, such as virtual tours, videos and social media. These websites may collect data about you, use cookies and monitor your interaction with that content, in the same way as if you had visited them directly.

Cookies

We use a small number of essential cookies to run the site. Analytics and marketing cookies are only set if you accept them. You can change your choice at any time using “Cookie settings” at the foot of every page.